This short module provides a concise package on assertiveness for those who want an introduction to the topic and to get the primary facets of asserting yourself.

This module explains the meaning of the term feedback and outlines why feedback is important, in everyday life and in the world of work. Original content for this module was provided by Birmingham City Council.

There are many things that make demands on us. Sometimes there seems to be just too much to do! In this short module, you'll find details of a simple tool known as 'the priority grid'. This tool helps you to organise your priorities

Welcome to Managing yourself and your time, designed to help you work smarter. The module is designed to be interactive and contains a series of activities for you to complete as you progress through the material.

In this module you will learn what mentoring is and the benefits it can bring. You will also learn how to get the best out of a mentoring relationship including how to start and structure it and how to bring it to a close when the time comes.

The module looks at definitions of supervision and its function. We delve into the role of the supervisee and cover personal development, continued learning, adult learning styles and reflective practice. Finally, we explore some of the problems that can occur.

This module asks what is supervision and what is its function? We outline the role and responsibilities of the supervisor within the process and also cover the Local Government Association's Standards for Employers and Supervision Framework

This is module two in a suite of three modules on supervision. The aim of the collection is to equip workers with the knowledge, skills, behaviours and confidence to be an effective supervisor. This module covers development and performance management through supervision.

This is module three in a suite of three modules on supervision. The aim of the collection is to equip workers with the knowledge, skills, behaviours and confidence to be an effective supervisor. This module explores how you can support the supervisee.

This module addresses the topic of recruitment and selection for managers - it explains the recruitment and selection process, the required actions and the dos and don'ts. A second module will cover the interviewing and phase.