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To explain how to recognise and respond to child poverty

To aid and assist staff to deal with stress at an early stage by utilising a range of techniques

This MI skills building course will equip social workers with the theoretical base and skills to engage with service users who are resistant to change.

To upskill and increase the confidence of participants to deal with difficult people and situations

To introduce new managers to the basic functions of Manager Self Service, and to outline the tasks they need to complete for the staff they manage.

To introduce employees to the look, feel and basic functions of Employee Self Service on People Solutions. 

This course delivers the basic training required for someone to administer medication in a social care setting. It is also a good practical refresher for more experience care workers.

Aims To be competent in Team Teach practises and protocols

As a food handler it is essential that you are aware of the basic principles of food hygiene so you can ensure that the food you prepare remains safe for the consumer to eat. This Level 2 Food Hygiene and Safety for Catering course has been designed to help anyone who handles, prepares or serves food in the catering industry understand their legal responsibilities.

Aims To be competent in Team Teach practises and protocols

The aim of the qualification is to enable learners to attain the knowledge and competencies needed to deal with a range of first aid situations which can arise when working with or looking after children.

To upskill and increase Practitioner confidence in working with cases of Child Sexual Exploitation

To utilise the knowledge and understanding gained to improve the welfare of all children and young people

Are you meeting the needs of those adults or children who have disability or a long term health condition who may use your service?


Do you know if people who may have a disability or a long term health condition are able to access and use your services with ease and with satisfaction?


Is your service at risk of discriminating against people in relation to your premises, facilities, customer service, communication or information?


This module addresses the topic of recruitment and selection for managers - it explains the recruitment and selection process, the required actions and the dos and don'ts. A second module will cover the interviewing and phase.

Welcome to Managing yourself and your time, designed to help you work smarter. The module is designed to be interactive and contains a series of activities for you to complete as you progress through the material.

In order to be able to add assessment forms in Carefirst 6 you will need the “Add Assessments” button – this will be added to your Carefirst account upon completion of this course. The course shows how to add assessments, complete the various types of questions you will come across, how to complete an assessment form and how to understand what is presented in the “Find Assessments” screen.

It also provides a quick recap on navigating around Carefirst as well as the terms and conditions of access.

This course aims to provide baseline competence in creating Genograms using Genopro.

GenoPro is the software program that is used to produce genograms in BCC. A genogram provides a way of mapping family patterns and relationships through multiple generations. It displays information about family structures in the same way as family trees. Genograms can also be used to show underlying strengths and/or weaknesses with family and social network. A well designed genogram gives an instant visual reference of the significant people in the primary subject’s life.

Module 2- Prevention and wellbeing in practice

Module 3 Information and advice

Advocacy under the Care Act

Module 5 First contact and strength-based assessment

Module 6 applying the new eligibility criteria

Module 7 Charging and financial assessment

Module 8 Person centred care and support planning

This Local Government Authority (LGA) e-learning explores what personalisation means within the Care Act including how can we maximise choice and control through the use of direct payments and personal budgets.

Module 10 Transition to adulthood

Module 11 Commissioning, market shaping and market oversight


This course is designed to enable social workers working in front line child protection to develop a robust understanding of Section 47 enquiries, both as a single agency and jointly with the police , and to develop skills and competency in undertaking Section 14 enquiries.

This course delivers the basic training required for someone to administer medication in a social care setting. It is also a good practical refresher for more experience care workers.

This 1/2 day course is for those direct care staff in Day Services who have responsibility for assisting service users in this area.Course content is linked to Quality Credit Framework (QCF) Unit Ref Number A / 601 / 9420.

Welcome to this course on Female Genital Mutilation (FGM). This module looks at a particular type of abuse which happens to girls and sometimes women that is collectively known as Female Genital Mutilation (FGM).Reviewed in 2017 (MG)

Did you know that an estimated 2 million people in the UK have an addiction to some form of substance? This module, which is part of a new suite of Health & Well-being modules, aims to raise your awareness of drugs and alcohol.Yet to be reviewed in 2018

Welcome to this e-learning module. It will help you understand what self-neglect is and the signs that someone might be at risk as well as looking at the assessment and intervention process for social care practitioners.Yet to be reviewed in 2018

Welcome to this e-learning module on basic autism awareness which looks at they key characteristics, the triad of impairments and links to other conditions.Yet to be reviewed in 2018

This course familiarises Social Workers with the layout and expectations of the report and will give them a practical overview of CPR requirements.

This module provides employees with information and guidance on deafness and communication support.Yet to be reviewed in 2018

This module is to help housing staff understand the unique condition of hoarding that some tenants may suffer from. It will help them dispel the common idea that these people are lazy or dirty and help them understand that it is a medical condition.Yet to be reviewed in 2018

Falls and fall-related injuries are a common and serious problem for older people. The aim of this course is to give you the knowledge you need to prevent falls and to help keep people safe and independent in their own homes.Yet to be reviewed in 2018

This modules deals with Disability Discrimination Act 1995 and how it impacts on an organisation.Yet to be reviewed in 2018

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