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This short module provides a concise package on assertiveness for those who want an introduction to the topic and to get the primary facets of asserting yourself.

The Learning and Development Service will be changing the way in which it manages training delivery.  During early 2016 we will be undertaking an EU compliant procurement exercise to establish a framework of providers. The opportunity to join will be advertised on FinditinBirmingham, Contracts Finder and the City Councils e-tendering portal in-tend.

To support training providers interested in joining the new framework, tlds will be running two briefing sessions in January. A morning and afternoon session will take place at The Venue Edgbaston where you will have the opportunity to find out more about the process and raise any queries with tlds staff and a representative from Birmingham City Council's Corporate Procurement Services.

Direct Payment Resources for Assessment and Support Planning Staff.

Below are resources that have been used throughout the delivery of Direct Payment Sessions to ASP managers, HPDT, Standard and ACAP teams. They have been made available to download to support Team Managers in their delivery of Direct Payments awareness sessions during team meetings.

You will also find Module 9 of the Local Government Association (LGA) Care Act e-learning which will compliment your work around direct payments. If you would like to access the other 11 Care Act modules, please click here 

To access up to date versions forms relating to the Direct Payment process, please visit

Short Course Description Description


This course is only suitable for managers and leaders working in the social care sector

To explain how to recognise and respond to child poverty

To aid and assist staff to deal with stress at an early stage by utilising a range of techniques

This MI skills building course will equip social workers with the theoretical base and skills to engage with service users who are resistant to change.

To upskill and increase the confidence of participants to deal with difficult people and situations

To introduce new managers to the basic functions of Manager Self Service, and to outline the tasks they need to complete for the staff they manage.

To introduce employees to the look, feel and basic functions of Employee Self Service on People Solutions. 

This course delivers the basic training required for someone to administer medication in a social care setting. It is also a good practical refresher for more experience care workers.

Aims To be competent in Team Teach practises and protocols

Aims To be competent in Team Teach practises and protocols

The aim of the qualification is to enable learners to attain the knowledge and competencies needed to deal with a range of first aid situations which can arise when working with or looking after children.

To upskill and increase Practitioner confidence in working with cases of Child Sexual Exploitation

To utilise the knowledge and understanding gained to improve the welfare of all children and young people

Are you meeting the needs of those adults or children who have disability or a long term health condition who may use your service?


Do you know if people who may have a disability or a long term health condition are able to access and use your services with ease and with satisfaction?


Is your service at risk of discriminating against people in relation to your premises, facilities, customer service, communication or information?


This module addresses the topic of recruitment and selection for managers - it explains the recruitment and selection process, the required actions and the dos and don'ts. A second module will cover the interviewing and phase.

Welcome to Managing yourself and your time, designed to help you work smarter. The module is designed to be interactive and contains a series of activities for you to complete as you progress through the material.

In order to be able to add assessment forms in Carefirst 6 you will need the “Add Assessments” button – this will be added to your Carefirst account upon completion of this course. The course shows how to add assessments, complete the various types of questions you will come across, how to complete an assessment form and how to understand what is presented in the “Find Assessments” screen.

It also provides a quick recap on navigating around Carefirst as well as the terms and conditions of access.

This course aims to provide baseline competence in creating Genograms using Genopro.

GenoPro is the software program that is used to produce genograms in BCC. A genogram provides a way of mapping family patterns and relationships through multiple generations. It displays information about family structures in the same way as family trees. Genograms can also be used to show underlying strengths and/or weaknesses with family and social network. A well designed genogram gives an instant visual reference of the significant people in the primary subject’s life.

Module 2- Prevention and wellbeing in practice

Module 3 Information and advice

Advocacy under the Care Act

Module 5 First contact and strength-based assessment

Module 6 applying the new eligibility criteria

Module 7 Charging and financial assessment

Module 8 Person centred care and support planning

This Local Government Authority (LGA) e-learning explores what personalisation means within the Care Act including how can we maximise choice and control through the use of direct payments and personal budgets.

Module 10 Transition to adulthood

Module 11 Commissioning, market shaping and market oversight


Target Group: NQSWs only

NB:This course is only suitable for qualified social workers and NOT for external organisations such as nursery staff.  Places are prioritised for NQSWs who are attending the ASYE programme


To enable social workers working in front line child protection to develop a robust understanding of Section 47 enquiries, both as a single agency and jointly with the police , and to develop skills and competency in undertaking Section 14 enquiries.

This course delivers the basic training required for someone to administer medication in a social care setting. It is also a good practical refresher for more experience care workers.

This 1/2 day course is for those direct care staff in Day Services who have responsibility for assisting service users in this area.Course content is linked to Quality Credit Framework (QCF) Unit Ref Number A / 601 / 9420.

Welcome to this e-learning module on Making Every Contact Count. Completing this module will help you to understand when and how to deliver appropriate lifestyle information to anyone who could benefit from making a change to a healthier lifestyle.

Welcome to this course on Female Genital Mutilation (FGM). This module looks at a particular type of abuse which happens to girls and sometimes women that is collectively known as Female Genital Mutilation (FGM).

This course familiarises Social Workers with the layout and expectations of the report and will give them a practical overview of CPR requirements.

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