Direct Payments Courses for Direct Employers and Personal Assistants

Introduction to Direct Payments training for Direct Employers(Direct Payment recipients)

(fully funded/free to attend)

This FULLY FUNDED series of training sessions have been developed by people who receive direct payments and longstanding recipients of direct payments.  The programme is also available to anyone who funds their own care as a Self-funder who also wants to know more about their rights and responsibilities as an employer. 

Whether or not you employ a Personal Assistant, these sessions will help you to understand how to manage your direct payment effectively and will give you clear guidance about your rights and responsibilities in this regard.

The importance of good communication, good employment practice and the legal implications of your role will be included throughout the programme.

Here is an outline about what you can expect from the full programme.

Day 1: Recruitment

· Writing job descriptions & person specifications: Preparing job adverts: Advertising: Shortlisting: Interviewing: Making a job offer

Day: 2 Contracts

· Pay;Pension;Redundancy;insurance;What the Support Agencies Offer;Role of Birmingham City Council Finance Team

 Day 3: Induction

 Supervision; Learning & Development; Health & Safety; Risk Assessments; Managing Working Relationships; Sources of Support Available


Tuesday 4th, 11th and 18th Sept - YMCA, Erdington


Thursday 1st, 8th and 15th November- Hub Hazelwell, Stirchley

Bookings via e:mail or

call 0121 303 0990


                                  Introduction to the role of a Personal Assistant

(fully funded/free to attend)


If you are newly employed in the role of Personal Assistant or even if you have been doing this work for a long time, this 1 day course will enable you to be more informed about the following:

  • Ø To understand the vital role you play as a personal assistant(PA)
  • Ø To appreciate your responsibilities as a PA
  • Ø To understand what person centred care means in your role
  • Ø To know your rights as an employee
  • Ø To understand your responsibilities as an employee

 The course will be delivered by the following support agencies: Compass Disability Services, Penderels Trust and Ideal for All.  They will also be available to offer you advice and guidance.

Please note: This session is an opportunity for Personal Assistants to network and  share their experiences. In order to create an environment where they feel comfortable to do this we would like to ask their employers not to attend.


12th September 2018 10:00am – 2:30pm, Vauxhall Road Fire Station 

10th October 2018, 10:00am – 2:30pm ,The Hub Hazelwell

Bookings via e:mail or

call 0121 303 0990


Dementia Awareness – 25th July 2018 10.00am-1.00pm  


The Hub Kings Heath (contact us for more info)


Would you be interested in knowing more? During this friendly and interactive session you will increase your understanding of dementia, and think about the small things that you can do to make a difference. 

Please come along and share your experiences, network and enjoy being with others.


First Aid Awareness - 19th September – 10am until 1.00pm


St Barnabas Church Erdington


Would you/your personal assistant know that to do if you had a fall? Are you confident in your resuscitation technique and the correct use of the recovery position? Would you know what to do if someone was choking?  This session will give practical tips on how to help until the emergency services arrive.


Please call us on 0121 303 0990 or email to ask any questions, or to book on any of the sessions. 

Bookings via e:mail or

call 0121 303 0990



Direct Payments Information and Resources

The information on this page is for Direct Payment Recipients, Personal Assitants and anyone who would like to gain further knowledge on the processes, benefits and support around Direct Payments.

If you are from Birmingham City Council Assessment and Support Planning and please visit the Direct Payments Learning Resources homepage where you will find the e-learning, case scenarios and other information to support your role.

What are Direct Payments?

Direct Payments, Your Care and Support

Information about the Prepaid Card

Becoming an Employer

If you are a considering taking up a Direct Payment and employing your own Personal Assistant the information below may be of use to you.

To see a presentation about Employer and Employee Rights & Responsibilities please click HERE

Please note this material is provided solely for reference purposes for delegates of this event.  It remains (c) The Change Agency and must not be altered, distributed or resused in any way without the express written permission of Mahtab Khan


Please click HERE to see a Graphic Record of one of our events about how to recruit a Personal Assistant

Last modified: Tuesday, 17 July 2018, 4:28 PM