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This module is intended to be a basic introduction to different religions. Religions can be complex and this guide is not intended to be a definitive guide to different religions, but a useful tool for staff in their day to day work. 


Module 1 - Introduction and overview of the ACT


In this module you will learn what mentoring is and the benefits it can bring. You will also learn how to get the best out of a mentoring relationship including how to start and structure it and how to bring it to a close when the time comes.

Available to staff in Birmingham City Council only

This programme is for SPD's and SPW's in Assessment and Support Planning.

This module explains the meaning of the term feedback and outlines why feedback is important, in everyday life and in the world of work. Original content for this module was provided by Birmingham City Council.

There are many things that make demands on us. Sometimes there seems to be just too much to do! In this short module, you'll find details of a simple tool known as 'the priority grid'. This tool helps you to organise your priorities

This short module provides a concise package on assertiveness for those who want an introduction to the topic and to get the primary facets of asserting yourself.

The Learning and Development Service will be changing the way in which it manages training delivery.  During early 2016 we will be undertaking an EU compliant procurement exercise to establish a framework of providers. The opportunity to join will be advertised on FinditinBirmingham, Contracts Finder and the City Councils e-tendering portal in-tend.

To support training providers interested in joining the new framework, tlds will be running two briefing sessions in January. A morning and afternoon session will take place at The Venue Edgbaston where you will have the opportunity to find out more about the process and raise any queries with tlds staff and a representative from Birmingham City Council's Corporate Procurement Services.

Direct Payment Resources for Assessment and Support Planning Staff.

Below are resources that have been used throughout the delivery of Direct Payment Sessions to ASP managers, HPDT, Standard and ACAP teams. They have been made available to download to support Team Managers in their delivery of Direct Payments awareness sessions during team meetings.

You will also find Module 9 of the Local Government Association (LGA) Care Act e-learning which will compliment your work around direct payments. If you would like to access the other 11 Care Act modules, please click here 

To access up to date versions forms relating to the Direct Payment process, please visit

Direct Payments and Personal Budgets video on YouTube video click here

Short Course Description Description


Are you meeting the needs of those adults or children who have disability or a long term health condition who may use your service?


Do you know if people who may have a disability or a long term health condition are able to access and use your services with ease and with satisfaction?


Is your service at risk of discriminating against people in relation to your premises, facilities, customer service, communication or information?


This module addresses the topic of recruitment and selection for managers - it explains the recruitment and selection process, the required actions and the dos and don'ts. A second module will cover the interviewing and phase.

Welcome to Managing yourself and your time, designed to help you work smarter. The module is designed to be interactive and contains a series of activities for you to complete as you progress through the material.

Module 2- Prevention and wellbeing in practice

Module 3 Information and advice

Advocacy under the Care Act

Module 5 First contact and strength-based assessment

Module 6 applying the new eligibility criteria

Module 7 Charging and financial assessment

Module 8 Person centred care and support planning

This Local Government Authority (LGA) e-learning explores what personalisation means within the Care Act including how can we maximise choice and control through the use of direct payments and personal budgets.

Module 10 Transition to adulthood

Module 11 Commissioning, market shaping and market oversight


Welcome to this course on Female Genital Mutilation (FGM). This module looks at a particular type of abuse which happens to girls and sometimes women that is collectively known as Female Genital Mutilation (FGM).Reviewed in 2017 (MG)

Did you know that an estimated 2 million people in the UK have an addiction to some form of substance? This module, which is part of a new suite of Health & Well-being modules, aims to raise your awareness of drugs and alcohol.Yet to be reviewed in 2018

Welcome to this e-learning module. It will help you understand what self-neglect is and the signs that someone might be at risk as well as looking at the assessment and intervention process for social care practitioners.Yet to be reviewed in 2018

Welcome to this e-learning module on basic autism awareness which looks at they key characteristics, the triad of impairments and links to other conditions.Yet to be reviewed in 2018

This module provides employees with information and guidance on deafness and communication support.Yet to be reviewed in 2018

This module is to help housing staff understand the unique condition of hoarding that some tenants may suffer from. It will help them dispel the common idea that these people are lazy or dirty and help them understand that it is a medical condition.Yet to be reviewed in 2018

Falls and fall-related injuries are a common and serious problem for older people. The aim of this course is to give you the knowledge you need to prevent falls and to help keep people safe and independent in their own homes.Yet to be reviewed in 2018

This modules deals with Disability Discrimination Act 1995 and how it impacts on an organisation.Yet to be reviewed in 2018

This module will look at the health effects of smoking, as well as the dangers of second hand smoke. We will look at why people smoke and the benefits of quitting, as well as offering support and advice to help you kick the habit. Yet to be reviewed in 2018

Gender Identity Research and Education Society (GIRES) have put together the Trans Awareness e-learning that covers 3 modules:

  • Module 1 is a general introduction to gender variance, for example explaining basic terminology
  • Module 2 covers how to create trans-inclusive workplaces and specific guidance on how to support an employee who transitions at work
  • Module 3 covers how to provide trans-inclusive services to the general public

Welcome to this course on Reablement. The module uses case studies to illustrate the main learning points and contains files with which you can build a quiz within your LMS to assess the main learning points.

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