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This module is part of a new suite on Dementia. This is Part One and looks at dementia in general.Yet to be reviewed in 2018

Welcome to this module exploring the values and principles underpinning personalisation within a social care setting.Yet to be reviewed in 2018


Dementia - Culture and Faith

In a multi-cultural environment it is important for practitioners to understand faith and cultural issues in relation to dementia - hence the importance of working in a holistic way which respects the diversity in  the client group with which we work. In this half day  workshop we explore cultural as well as faith  perspectives in relation to dementia and the implications for planning and implementing culturally sensitive dementia assessment,  care and support. 

PSN is a secure network that connects all public sector organisations, allowing for fast, secure data transfer and access to services that aren't available on the internet. 

Learning Outcomes

By the end of the workshop, participants will have had opportunities to:-


  • Identify and understand the importance of language and terms (words) used to support anti-discriminatory practice.
  • Recognise key responsibilities and expectations held of staff members practice in relation to equality, diversity and anti-discriminatory practice.
  • Identify forms of discrimination prohibited, and consider the impact discrimination has on individuals affected.
  • Describe how to create and build on an inclusive, person-centred service and team.
  • Assess the teams current effectiveness as a person centred service and team and develop actions/steps to take toward building a more inclusive approach.


Welcome to the Equality in the Workplace module. This e-learning unit provides an overview of why equality is important in the workplace.

The aim of this course is to increase awareness of equality in the workplace and to identify the expectations we have of you in terms of your behaviour. It will also give you practical help in challenging unlawful discrimination or inappropriate behaviour.

Welcome to your learning on health and safety in the office. This module is designed to give you an introductory overview of good health and safety practice in the office workplace.

This module is designed to give you an overview of management responsibilities with respect to health and safety laws and policies that might affect you and your team.

This module is designed to give you a good general introduction to Health and Safety at work, describing the practical steps you can take to ensure your own health and safety along with that of your colleagues.

This course has been designed for staff new to Birmingham City Council.

As part of the Children’s Services offer all frontline staff who work with Children and Families need to complete the Home Office E- Learning on Radicalisation and Extremism.

This course is currently directed at Birmingham City Council staff ONLY: -

Social Work Team Manager Delivery/Workforce and Senior Practitioner Delivery/Workforce staff 

This course is for internal BCC staff only who work in Adults & Communities

This course is suitable for Grade 4 Social Workers in Assessment and Support Planning who wish to apply for Practice Educator Stage 1

CHC continuing healthcare e-learning is hosted on an external site

Please click on the link

You can find an easy guide to accessing the e-learning here

This workshop is aimed at Grade 4 social workers, to help them make an application to the University Of Birmingham’s P.Q Consolidation module

Available to: Qualified Social Workers- THIS IS JUST FOR GRADE 4 SOCIAL WORKERS

Applicants will be:

  • Employed directly by Birmingham City Council as a social worker in the Assessment & Support Planning (ASP) Service
  • Practising as a qualified social worker for a minimum of 42 weeks when they embark on the module in January 2016
  • Available to attend all 5 of the teaching days and take the 2 allocated study days
  • Committed and ready to embark on the Consolidation module


N.B. NQSWs wishing to apply must have first have completed and submitted their ASYE portfolio (it must be confirmed that they have passed or are likely to pass their ASYE)

This masterclass is for nominatated SPD CHC Champions only


  • To develop NHS Continuing Healthcare Champions in each Team to act as a resource and a “sounding board” for Team members because of their specialist knowledge of NHS Continuing Healthcare.
  • To introduce key documents not already sourced in the 2 day course and encourage their use
    • to ensure that the service user remains at the centre of all  parts of the process and has a “voice”
    • to ensure that the service user is given accurate and comprehensive information to allow him/her (or his/her representative) to be able to take an active and appropriate role in the process

in process and eligibility decision making within the MDT  

Session 1:  Thursday 24th November 9:30-13;30

  • Reflection of practice to date
  • Aide memoire for assessments
  • 3 presentations from staff which are causing issues

Homework: to look at reading around the key indicators and bringing any current issues that may have or might arise.

This multi-agency workshop[will identify the learning about domestic violence and child safeguarding that is emerging from Birmingham’s domestic homicide reviews with particular reference to the review into the death of Natasha Trevis, and  published Serious Adult Reviews.  

Target Audience: This multi-agency training is targeted towards those who work predominantly with families as well as for those with specialist or designated Adult safeguarding responsibilities.

Aims: To enable participants to:

  • Understand the pattern of coercive control in domestic violence and abuse and its impact upon parenting  
  • Understand the increased risks associated with ending a violent relationship and the factors that make it dangerous for victims to leave
  • Be familiar with the tactics used by domestic violence abusers to prevent help seeking by a non-abusing parent  
  • Become familiar with the worries and concerns children and victims may have around domestic violence and agency involvement  
  • Be aware of the tools and pathways for responding to adult  safeguarding in the context of domestic violence in Birmingham, including how to implement the ADASS guidance- Adult safeguarding and domestic A guide to support practitioners and managers
  • Be familiar with both unsafe practice and good practice in protecting children and vulnerable adults  exposed to domestic violence and abuse
  • Be more confident in supporting children and vulnerable adults experiencing domestic violence and abuse

Mental Health Awareness in a day!

This one day course will provide staff with an introduction into functional adult mental ill-health (not dementia). It will enable staff to consider symptoms, causes, theory relating to interventions and the role stigma and discrimination can play in obstructing recovery. 


This is a course template for all TLDS (Adults & Children's staff) to follow as a guide to ensure courses are in a standardised format for consistency.


Due to popular demand, tlds has organised Stroke Awareness sessions for adult social care provider organisations in Birmingham.

The programme is ideal for those workers have little or no knowledge about Stroke and it also serves as a refresher programme for those who need to update their knowledge and understanding of the subject. 

This programme has been developed  in partnership with Birmingham City Council’s Public Health Service and to date, has proven very useful amongst other adult social care staff groups.  The presentation is engaging and is delivered by a qualified nurse.  


At any one time the majority of problem drinkers are not engaged in alcohol services.   These people will present with a range of needs including physical and psychological damage.   This course will enable home care or housing support workers:

  • To work more effectively with change resistant problem drinkers.


Social Supervision (Day 1)

The role of the social supervisor is a specialist role that links to the Ministry of Justice. Delegates attending this course should be suitably qualified to undertake the role (allocated Social Workers and Community Psychiatric Nurses). Managers supervising social supervisors are invited to attend day 1 to ensure they are clear on the defined roles and responsibilities of their staff and subsequent responsibilities within the management role.  

This course is for staff who work for Birmingham City Council in Assessment & Support Planning.

The target group is Team Leaders, Social Care Facilitators , Senior Referral & Advice Officers and Referral & Advice Officers.


Half day programme aimed to provide information to SPW's, SPD's and TM about DP's, in line with the delivery to other groups, so they can:

  • Support and reinforce same messages
  • build evalauation ,measures into supervisions
  • identify ongoing learning needs to inform future training

The conent will include the background to DP's, BCC processes, form filling, awareness of wider programme and discussion to consider how best to incorporate into supervision.

You need to complete this module in order to attend the workshop that is the second part of this course. 

A workshop which aims to develop knowledge, skills and confidence when working with those at risk of or affected by female genital mutilation.

By the end of the course, participants will have:

·          Have developed an understanding of recent facts and figures around female genital mutilation

·          Familiarised themselves with key motives identified behind female genital mutilation

·          Identified potential warning signs and demonstrate an awareness of the effects of female genital mutilation on children/ young              people and their families

·          A brief awareness of the Female Genital Mutilation Act, and how it can be implemented

·          To develop good practice around working with women/ children at risk of or affected by female genital mutilation

·          An awareness of local and national support services that work directly with those affected by female genital mutilation


This forum is only available to to members of the direct payments challenge group.

The course description goes here and should briefly state what the contents of the course are.


This offers an introduction to the Prevent duty, and explains how it aims to safeguard vulnerable people from being radicalised to supporting terrorism or becoming terrorists themselves. It is a HM Government piece of e-learning.

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Welcome to this e-learning module on basic autism awareness which looks at they key characteristics, the triad of impairments and links to other conditions.

This course is for Team Managers, SPD's, SPW's and Team Leaders in ACAP, Hospital and Standard Service who manage non social work qualified staff.
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