Welcome to The Learning and Development Service

This course is an on-line workbook intended for operational staff and designated Care Workers in the Adult social care sector. It will provide the theory element to work through prior to being assessed as competent by your manager in your specific operational area, if required.

The course uses “Pop-ups” so you may need to seek advice from your local IT administrator.

Through the elearning module you will learn what the implications are for safeguarding adults at risk and how to recognise the different types of abuse

Through this module you will learn what we mean when we talk about dignity and respect and how you can help maximise an individual's independence. The module will show you why an individual's privacy matters to their dignity and how to keep their information confidential

This module asks what is supervision and what is its function? We outline the role and responsibilities of the supervisor within the process and also cover the Local Government Association's Standards for Employers and Supervision Framework

This is module two in a suite of three modules on supervision. The aim of the collection is to equip workers with the knowledge, skills, behaviours and confidence to be an effective supervisor. This module covers development and performance management through supervision.

This is module three in a suite of three modules on supervision. The aim of the collection is to equip workers with the knowledge, skills, behaviours and confidence to be an effective supervisor. This module explores how you can support the supervisee.

The module looks at definitions of supervision and its function. We delve into the role of the supervisee and cover personal development, continued learning, adult learning styles and reflective practice. Finally, we explore some of the problems that can occur.

By completing this module you will explore the ethos and benefits of reablement, understand how individuals are assessed and supported during reablement and explore the team involved in reablement services.

This course is for Office staff that have been designated as first aiders in a building and are required to meet the Health and Safety (First Aid) regulations 1981.Successful candidates will receive a certificate accredited by the awarding body (OFQUAL).

To give food handlers the essential knowledge and understanding of good hygiene practices that they need for their work.  It is designed for people working in all food industries and services.

This course is for those who work in a care delivery setting - it is not intended for those who work in an office environment.Successful candidates will gain the Level 3 First Aid at Work Certificate accredited by OFQUAL (which has superseded the old HSE qualification).

This course is for senior care staff and supervisors who have responsibility for supporting or meeting the hydration and nutritional needs of service users. It also contains a section on pressure damage prevention and management.

This course gives delegates a basic understanding of 3 major life-threatening situations and how they can be dealt with. This programme does not comply with the minimum requirements of the Health and Safety executive for First Aid in the Workplace.

This is a basic dementia awareness module for all staff working in adult social care who may have contact with people with dementia. This module should take approximately 30 minutes to complete.

This course is designed to raise awareness to employees of the importance of hygiene and infection control in the workplace.Successful participants receive accreditation from Qualsafe. 

There have been Important changes to the assessment process that participants must undertake to complete the course. There is a requirement to complete a small written test at the end of the course. There is no longer a multiple choice test.

*This course is only available to BCC internal staff in possession of the appropriate enrolment key*

Knowing how to travel safely, effectively and independently, by public transport or other modes, is an essential requirement of life, but certain sections of our community may experience difficulties due to a lack of skills and confidence 

Travel training is recognised as a means of overcoming this lack of skills or confidence 

This course will provide those who attend with the skills and knowledge to travel train citizens who need support in this area

This course is designed to equip Occupational Therapy staff with the skills and knowledge required to provide an enhanced level of therapeutic people handling to clients, their carers and families.This course is for Adults & Communities Occupational Therapy staff only.

This one day programme is designed to give people a foundation of learning about dementia based on the values of person centred care.

This is a forum for members of the Leadership and Management Network

This course is for staff from the STaR Service, Learning Disabilities Team and Short Breaks Team only. Please do not not book a place on to the programme if you are not part of these departments.

This session is to set the scene for the developing integrated enablement service and get more of a shared understanding about how the changes in these services fit into the bigger picture of personalisation locally and nationally. 

This course is for staff who work for Birmingham City Council. Specifically, the target group is Social Workers in Assessment and Support Planning. This course will enable staff to learn how to make the best use of their time within the resources available to them.  

This course is a one day programme designed for Social Care staff who do or might come into contact with Korsakoff’s syndrome/Alcohol Related Dementia. This course provides an insight into supporting people with Korsakoff’s syndrome/Alcohol Related Dementia.

This half day course is available to all staff working within the health and social care sector, people who use services and their unpaid carers.

This programme is aimed at advancing the knowledge of people who have already have a good understanding of Financial Abuse and will have almost certainly completed the Fianancial Awareness programme

This programme is aimed at supporting the social care workforce to recognise issues of Financial Abuse when safeguarding adults who may be at risk of abuse.

This course is solely for Birmingham City Council employees only, specifically, Social Workers and non Social Work qualified staff in Assessment and Support Planning. This course allows delegates to understand the need for a recording policyand practice guidelines.

Quarterly practice and policy updates relating to the duties and responsibilities for Best Interest Assessors, authorisers and team managers (BCC and health colleagues only)

This forum is set up for enrolled users that are part of the Tri-City work involving Birmingham, Chicago & Hamburg to explore, evolve and exchange social work practices across the three cities.

This course is solely for Birmingham City Council staff only. This course is for specific staff in Assessment &Support Planning. This course is relevant to staff who need to be able to demonstrate an in depth understanding of the NSF (2018) and its application. 

For BCC staff only

This course is bespoke for a specified team in ASP and is not otherwise available to other staff. 

Community DoL: Re X and Ors –

The day will offer social workers the chance to consider recent case law decisions relating to capacity and the deprivation of liberty within a community situation. This day will be about assesing and making decisions relating to capacity, care planning regimes within the community and consideration to the legal underpinning that may now be required.

Staff applying for this course MUST have completed the MCA e-learning AND attended the half day MCA introduction programme.