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This module introduces the differing styles of pages and interactions that learners will come across in modules created by the Authoring Tool.
This site contains all of the resources and support information required to create your own e-learning and courses. You will find a selection of e-learning, questionnaires and HOW TO guides.

This course is an on-line workbook intended for operational staff and designated Care Workers in the Adult social care sector. It will provide the theory element to work through prior to being assessed as competent by your manager in your specific operational area, if required.

The course uses “Pop-ups” so you may need to seek advice from your local IT administrator.

This training is explicitly for Adult & Children social work students, for all full time BCC staff use the following link:

You must complete the Mandatory Information Governance training during your placement with Birmingham City Council.

The 4 courses you must complete are: Data Quality, Records Management, IT security- Introduction & Introduction to Information Governance.

The course considers best practice in relation to the risk assessment and management of individuals with mental ill-health and the impact substance misuse can have within this area of work.

The dual diagnosis of substance misuse and mental disorder poses specific and serious challenges.  This course will enable participants to understand the interaction between drugs, alcohol and mental ill-health, associated risks, expectations of staff working with this client group and it will offer suggestions of evidenced informed working within this field of practice

This practical introductory course is delivered by an experienced professional who will support participants to considers their own staff attitudes, practical ways to support people and new ways of working.Please note there are associated costs related to this course

This two day course is delivered in conjuction with individuals who have experiences of requiring services, carers and professionals. The aim of the course is to consider our values, attitudes and beliefs relating to mental health and well-being.  

This module is aimed at those who may come into contact with adults at risk but who do not work in the field of adult services. The module contains files with which to build a quiz.

Through the e-learning module you will learn what is meant by 'vulnerable people' and the term 'abuse'. You will learn how to recognise the different types of abuse and understand what to do if you see, hear or learn that a colleague is abusing a person at risk.

Through the elearning module you will learn what the implications are for safeguarding adults at risk and how to recognise the different types of abuse

Through this module you will learn what we mean when we talk about dignity and respect and how you can help maximise an individual's independence. The module will show you why an individual's privacy matters to their dignity and how to keep their information confidential

This module asks what is supervision and what is its function? We outline the role and responsibilities of the supervisor within the process and also cover the Local Government Association's Standards for Employers and Supervision Framework

This is module two in a suite of three modules on supervision. The aim of the collection is to equip workers with the knowledge, skills, behaviours and confidence to be an effective supervisor. This module covers development and performance management through supervision.

This is module three in a suite of three modules on supervision. The aim of the collection is to equip workers with the knowledge, skills, behaviours and confidence to be an effective supervisor. This module explores how you can support the supervisee.

The module looks at definitions of supervision and its function. We delve into the role of the supervisee and cover personal development, continued learning, adult learning styles and reflective practice. Finally, we explore some of the problems that can occur.

By completing this module you will explore the ethos and benefits of reablement, understand how individuals are assessed and supported during reablement and explore the team involved in reablement services.

This is a half day course to for domiciliary staff to give them the skills and knowledge necessary to prompt/assist service users with their administration of medication. Course content is linked to Quality Credit Framework (QCF) Unit Ref Number A / 601 / 9420.

This course is for Office staff that have been designated as first aiders in a building and are required to meet the Health and Safety (First Aid) regulations 1981.Successful candidates will receive a certificate accredited by the awarding body (OFQUAL).

This course is an introduction to food safety. It covers a broad range of food safety. It is a statutory legal requirement for anyone who handles food to attend this training. Successful participants receive accreditation from the Chartered Institute of Environmental Health

This course is for those who work in a care delivery setting - it is not intended for those who work in an office environment.Successful candidates will gain the Level 3 First Aid at Work Certificate accredited by OFQUAL (which has superseded the old HSE qualification).

This course is for senior care staff and supervisors who have responsibility for supporting or meeting the hydration and nutritional needs of service users. It also contains a section on pressure damage prevention and management.

This course is for those direct care staff in residential services who have responsibility for assisting service users in this area.Course content is linked to Quality Credit Framework (QCF) Unit Ref Number A / 601 / 9420.

This course gives delegates a basic understanding of 3 major life-threatening situations and how they can be dealt with. This programme does not comply with the minimum requirements of the Health and Safety executive for First Aid in the Workplace.

This is a basic dementia awareness module for all staff working in adult social care who may have contact with people with dementia. This module should take approximately 30 minutes to complete.

This course is designed to raise awareness to employees of the importance of hygiene and infection control in the workplace.Successful participants receive accreditation from Qualsafe

There have been Important changes to the assessment process that participants must undertake to complete the course. There is a requirement to complete a small written test at the end of the course. There is no longer a multiple choice test.

This one day course will support ongoing CPD requirements that relate to the Mental Health Act specifically (but not exclusively) by highlighting specific case law examples to consider in practice situations. 

*This course is only available to BCC internal staff in possession of the appropriate enrolment key*

Knowing how to travel safely, effectively and independently, by public transport or other modes, is an essential requirement of life, but certain sections of our community may experience difficulties due to a lack of skills and confidence 

Travel training is recognised as a means of overcoming this lack of skills or confidence 

This course will provide those who attend with the skills and knowledge to travel train citizens who need support in this area

This advanced course is for practitioners currently working with individuals who have a label of personality disorder. Staff with minimal evperience are advised to attend the introductory course before applying for the advanced course.

Bi-Monthly practice and policy updates relating to Mental Health Act Assessments forApproved Mental Health Professionals (AMHP's)

For Birmingham City Council AMHP's only 

This course is designed to equip Occupational Therapy staff with the skills and knowledge required to provide an enhanced level of therapeutic people handling to clients, their carers and families.This course is for Adults & Communities Occupational Therapy staff only.


This course is for internal BCC staff only.

This course is for non Social Work qualified staff involved in ASP ie Care Co Ordinators, Reviewing Officers etc.

This course is not appropriate for qualified Social Workers.

This one day programme is designed to give people a foundation of learning about dementia based on the values of person centred care.

This is a forum for members of the Leadership and Management Network

This course is for internal BCC staff only

This course is for Social Workers in Assessment & Support Planning.

This course is specially designed for non-specialist workers who wish to gain an insight into both domestic violence and mental health and whose clients may present with both issues.

Course Description

This course is designed to help professionals identify signs of post-traumatic stress (PTS) in women and girls who have experienced violence and to explore different aspects of complex PTS.

This course is specifically for Approved Mental Health Professionals (AMHP). Consideration will also be given to team managers and other lead practitioners who mangae or supervise AMHPs in practice. 

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